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Our Policies

Shipping and Handling

1) All goods sold are strictly non-refundable.

2) Goods sold are only exchangeable under the discretion of the management within 5 days.

3) The management reserves the right to refuse an exchange due to opened or damaged packaging.

4) All our prices are nett and furnished in Singapore dollars.

5) We accept payments via bank transfer- Internet/ATM Fund Transfer.

6) Free delivery is available only within Singapore with a minimum purchase of S$500.

7) For purchases under $500, there is a delivery fee of $30 per trip.

8) Customers can also opt to self-collect, or for delivery through normal mail or registered mail.

9) We are not responsible for loss of items through normal post.

 

Warranty

1) All our products come with limited warranty from a local distributor. Please visit www.convergent.com.sg for address and contact information.
 
2) The warranty period for our products vary throughout. Please check Our Products for more details.
 
 

Do you have any questions? Send us an e-mail at:

storagemedia@mail.com